1. Introduction
SafeRent Canada ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform at rent-aroom.vercel.app.
2. Information We Collect
Information you provide directly
- Account registration details (name, email, password)
- Profile information (phone number, address, avatar photo)
- Identity verification documents (government-issued ID)
- Listing content (property details, photos, videos)
- Messages you send through our platform
Information collected automatically
- Usage data (pages visited, features used, time spent)
- Device information (browser type, operating system)
- IP address and approximate location
3. How We Use Your Information
- To create and manage your account
- To verify your identity and listings
- To facilitate communication between landlords and tenants
- To process proxy viewing requests
- To send important account notifications and updates
- To detect and prevent fraud and scams
- To improve our platform and services
4. How We Share Your Information
We do not sell your personal information. We may share it with:
- Other users: Your name, listing details, and profile info are visible to other verified users as necessary to facilitate rentals.
- Service providers: We use Supabase (database & auth), Vercel (hosting), and Resend (email) — all bound by confidentiality agreements.
- Legal requirements: We may disclose information when required by law or to protect our rights and users' safety.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at privacy@saferentcanada.ca.
6. Security
We implement industry-standard security measures including encryption at rest and in transit, Row-Level Security (RLS) on all database tables, and regular security audits. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
8. Cookies
We use essential cookies to keep you signed in and maintain your session. We do not use third-party advertising cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform.
10. Contact Us
For privacy-related questions, contact us at privacy@saferentcanada.ca.